Refund and Returns Policy

Refunds

At Orla Care, we are committed to delivering high-quality menstrual care products that prioritize hygiene, safety, and comfort.

Due to the personal and hygienic nature of our products, we follow a strict no return and no refund policy.

No Return Policy

All products sold on www.orlacare.com are non-returnable.
We do not accept returns once the product has been delivered.

No Refund Policy

We do not offer refunds on any orders once they are successfully placed and processed.

Exceptions (If Applicable)

We only consider replacement in the following cases:

• The product received is damaged
• The product received is incorrect

To request a replacement, you must: 

• Contact us within 48 hours of delivery
• Share clear images of the product and packaging

Replacement Process

If your request is approved:

• We will arrange a replacement of the same product
• No monetary refund will be issued

Contact Us

For any concerns, feel free to reach out:

📧 Email: Orlapad8325@gmail.com

Important Note

By placing an order on our website, you agree to this No Refund & No Return Policy.